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Data Synchronization

About Data Synchronization

When you synchronize data, TaxBridge securely retrieves your financial records from QuickBooks Online. This process creates a local copy of your data that's optimized for tax preparation, while your original QuickBooks data remains untouched.

Data Privacy: Your financial data is only stored in your own TaxBridge account and is never shared with third parties.

How to Synchronize Data

Step 1: Navigate to the Dashboard Tab

Click on the Dashboard tab in the main navigation menu.

Step 2: Fetch Data

Click the Fetch Data button to start the synchronization process.

Fetch Data Button

You may also find this as Sync data in the Manage Businesse, in Connected Businesses section.

Sync Data Button
Step 3: Select Accounting Method

Choose the accounting method(s) you want to use for your data:

  • Cash Basis: Recognizes revenue when money is received and expenses when money is paid
  • Accrual Basis: Recognizes revenue when earned and expenses when incurred

You can select both methods to compare them later.

Step 4: Wait for Completion

The synchronization process will run in the background. Depending on the volume of data, this may take a few minutes. You'll receive a notification when it's complete.

What Data is Synced

TaxBridge synchronizes the following data from QuickBooks Online:

Data Type Description
Transactions All financial transactions, including sales, purchases, and payments
Chart of Accounts Your account structure and categorization
Financial Reports Profit & Loss, Balance Sheet, and other tax-relevant reports
Tax Categories Any tax-related categorizations from your QuickBooks data

Automatic vs. Manual Synchronization

TaxBridge offers both automatic and manual data synchronization options:

Manual Synchronization

Initiated by clicking the "Fetch Data" button. This gives you control over when your data is updated.

Best for: Tax preparation when you know your books are finalized.

Automatic Synchronization

Can be configured in settings to run daily, weekly, or monthly. Your data will stay current without manual action.

Best for: Ongoing financial monitoring and planning.

Troubleshooting Sync Issues

If synchronization fails:

  1. Check if your QuickBooks connection is still active
  2. Verify your internet connection
  3. Check QuickBooks service status
  4. Try reconnecting your QuickBooks account
  5. Contact support if the issue persists

If some data appears to be missing:

  1. Verify the date range for the sync (TaxBridge typically syncs the current tax year)
  2. Check if the data exists in QuickBooks Online
  3. Ensure transactions are properly categorized in QuickBooks
  4. Try a manual re-sync by clicking "Fetch Data" again

If synchronization seems to be stuck:

  1. For large data sets, sync may take up to 15 minutes
  2. Try refreshing the page
  3. Check your notifications for any error messages
  4. If stuck for more than 30 minutes, cancel and restart the sync

Best Practices

  • Sync after finalizing books: Synchronize your data after you've completed all bookkeeping for the tax period
  • Regular syncs: Keep your data current with weekly or monthly syncs
  • Year-end sync: Always perform a full sync at year-end before tax preparation
  • Check results: Review the generated reports after syncing to verify data accuracy
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