Frequently Asked Questions
How do I connect my QuickBooks account?
Click the "Connect to QuickBooks" button and follow the OAuth authentication process. You'll need to grant TaxBridge permission to access your QuickBooks data.
What QuickBooks data is imported?
TaxBridge imports your transaction data, including income, expenses, and other tax-relevant information from your connected QuickBooks account.
Is my data secure?
Yes, we use industry-standard encryption and security practices to protect your data. All data is encrypted both in transit and at rest.
Can I export or delete my data?
Yes, you can export your data or request complete deletion through your account settings at any time.
How do I generate a TXF file?
After connecting your QuickBooks account and importing data, go to the Export page and click "Generate TXF". You can then download the file for use in TurboTax.
What accounting methods are supported?
TaxBridge supports both cash and accrual accounting methods. You can select your preferred method when generating reports.
What if the data import fails?
If data import fails, try reconnecting your QuickBooks account. If the issue persists, check our error messages for specific guidance or contact support.
How do I report issues?
Use our contact form to report any issues. Include specific error messages and steps to reproduce the problem for faster resolution.
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